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Site offline, disco avariado

Enviado: quinta set 27, 2018 9:08 pm
por Guardião
Desde a noite passada o site guardiao.com estive inacessível, esta manhã recebi a seguinte resposta da empresa de alojamentos:
We regret to inform you that your server suffered a hard disk failure where your account data was placed. Unfortunately it has not been possible to recover any data from it.

Although we do our best to monitor the health of the hard drives they do sometimes fail without warning. We can only urge that you take regular back ups of any valuable data.

Your replacement slot is now set up and ready to go. You will need to reinstall your software to begin using it once more. Please let us know if you run into any further problems or have any questions.
Parece que o disco avariou e perdeu-se tudo, deram-me então outro disco, vazio. Quando pedi se me podiam dar um mês de alojamento grátis para compensar os estragos já que sou cliente de longa data eles recusaram.
I am sorry but we are unable to offer compensation for the disk failure. What you are looking for is RAID to reduce the chance of failure and back ups to recover data if a failure does occur.
Felizmente tenho por prática fazer backups diários, por isso as perdas foram pequenas.